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Interactional justice is defined by sociologist John R. Schermerhorn as the "degree to which the people affected by decision are treated by dignity and respect" (Organizational Behavior, 2013). The theory focuses on the interpersonal treatment people receive when procedures are implemented.

Classification

Interactional justice, a subcomponent of organizational justice, has come to be seen as consisting of two specific types of interpersonal treatment (e.g. Greenberg, 1990a,

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