where competitors will perform well)

CATWOE

This is used to prompt thinking about what the business is trying to achieve. Business perspectives help the business analyst to consider the impact of any proposed solution on the people involved.

There are six elements of CATWOE:

* Customers - who are the beneficiaries of the highest level business process and how does the issue affect them?
* Actors - who is involved in the situation, who will be involved in implementing solutions and what will impact their

1.Previous
3.Next