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critical specification of rules - Work design should be precise about what has to be done, but not how to do it. The use of rules, policies and procedures should be kept to a minimum.
* Variance control - Deviations from the ideal process should be controlled at the point where they originate.
* Multiskills - A work system will be more flexible and adaptive if each member of the system is skilled in more than one function.
* Boundary location - Interdependent roles should fall within the same departmental

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