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police calls away from the "111" service (see 105 (telephone number)).

History

Introduction

Before the introduction of 111, access to emergency services was complicated. For the quarter of New Zealand's then 414,000 telephone subscribers still on manual telephone exchange, one would simply pick up the telephone and ask the answering operator for the police, ambulance, or fire service by name. However, the problem on manual exchanges was that calls were answered first-come-first-served,

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