on 2 March 1997. The franchise was awarded to National Express, who maintained control of the company until its eventual demise in 2007. Central Trains employed over 2,400 staff.

The company invested significantly in rolling stock, with significant orders for new trains placed and the fleet later further grown through the acquisition of trains made surplus by other companies. Despite a reduction in the area covered during the ten years of its existence, the company grew its core fleet from fewer