structure and system of information management in contrast to private users. In addition, businesses are more prudent to the shift of its software system because they have significant concern over the data security as its failure could potentially result in the loss of enormous amount of data as well as the business's reputation.

Business model

Primary customers for relatively new software, SaaS, were the non-users of on-premises software as it was easier for them to make the purchase, installation and implementation of its service

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