and Information Technology department about his or her needs regarding the system or product. This raises new questions, such as: Who manages each resource?, What is the role of the MIS Department? and What is the optimal relationship between the end-user and the MIS Department?

Empowerment

The concept of end-user first surfaced in the late 1980s and has since then raised many debates. One challenge was the goal to give both the user more freedom, by adding advanced features

1.Previous
3.Next