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by 2016 that number reached $20 billion. Progressive also claims being the first auto insurance company to allow customers to purchase insurance policies over the phone in 1993, and to have a website in 1995, and have policies available for purchase online in 1997. Later, Progressive enabled customers to use mobile browsers and smartphone apps for rating and managing policies. It also reports to be the first to offer 24/7 claims reporting. On December 13, 2006, the company said earnings rose 58 percent

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