maintenance reports, preparing efficiency reports, designing bridge structures."

In 1972, a US Army training manual began the formal usage of the term "soft skills".At the 1972 CONARC Soft Skills Conference, Dr. Whitmore presented a report aimed at figuring out how the term "soft skills" is understood in various CONARC schools. After designing and processing a questionnaire, experts formulated a new tentative definition: "Soft skills are important job-related skills that involve little or no interaction