Delivering targeted corporate communications (such as updates or training modules) directly within the WFM application.
* Sentiment capture: Using pulse surveys to measure employee sentiment at key moments (e.g., after onboarding or a promotion) to improve the work environment.

Role of artificial intelligence

The WFM market has been impacted by the integration of artificial intelligence (AI), shifting the software from a simple system of record to a "system of intelligence." Uses of AI in WFM could include demand

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