(CWB) and is defined as "any act of aggression, physical assault, threatening or coercive behavior that causes physical or emotional harm in a work setting."

Some researchers specify that workplace aggression only includes efforts to harm coworkers, former coworkers, current employers, or past employers. Others include in workplace aggression any behaviors intended to harm another person that are enacted in a workplace.

Classification

To delineate the range of behaviors that can be considered aggressive workplace behaviors,

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